Best Moving Company in Columbus

Every moving company in Columbus wants the title of best moving company in Columbus. What qualifies a company to be the best moving company? There are a lot of factors you must consider when deciding who is the best moving company in Columbus. Here are three things that we think will help you choose the best moving company.

How long has the company been in business?

Don’t get us wrong, there are great moving companies in Columbus that just so happen to be newer moving companies. However, there are some things that you can only learn from years of experience. Some things are inevitable in the moving industry. Even the most careful movers who carefully pack belongings will have mishaps. Unfortunately it is a reality of the moving process, things can break from time to time. The best moving companies can decrease the odds of items breaking during the move. The best moving companies will know how to pack the most valuable items and what order to pack them in the moving truck as well so the risk of something being broken can be minimized. A moving company is not only defined by the number of errors that they make. A moving company is more so defined by how they handle and correct mistakes when they happen. If a company wanted to be considered the best moving company in Columbus, they would have to be willing to correct any mistakes made in a timely and professional manner. An experienced moving company knows how to fix problems quickly and in a manner that is fair to the customer. A moving company is not able to stay in business for a long period of time unless they are able to truly rectify any mistakes they have made. Ask moving companies how long they have been in business

Is the moving company insured?

As we discussed previously, accidents happen in the moving industry. The best moving companies will always carry insurance. If an item is damaged a moving company with insurance will be less difficult to deal with when it comes to resolving the matter. Moving companies that are doing out of state moves are required by federal law to offer you two different types of moving insurance. A moving company that is responsible enough to go above and beyond what is required for insurance will be willing to go above and beyond in many other aspects of their business as well. Some movers will become a little concerned if you talk too much about their insurance on the phone but great moving companies are used to being asked these important questions. You should not use a moving company that does not follow proper insurance requirement procedures.

How may reviews does the moving company have? Are they good or bad? How do they handle negative reviews?

Every moving company will acquire reviews. Some of them will be good reviews, some will be bad and some will be fake. Yes, that is right; some reviews will even be fake, but we will get to that in a moment. The longer a company has been in business, the more reviews they will typically acquire. Let’s first address the negative reviews. Most moving companies will get negative reviews. Not every move can go according to plan and not every customer will be a happy one. Unhappy customers are much more likely to write a negative review than a happy customers is to write a positive review. An unsolicited positive review may be written by one out of every one hundred happy customers, while one out of every ten unsatisfied customers will write a negative review. Let’s face it, we all have busy schedules so even if we intend to write a positive review, we forget to do so more often than not. Negative reviews are not necessarily a bad thing. Negative reviews allow you as a consumer to see how a moving company deals with a problem when one arises. The best moving companies will respond to negative reviews in a proactive manner that does not point at the customer as part of a problem. The best moving companies will always respond in a way that is looking to help resolve the problem. You will really want to look at the number of negative reviews versus the positive ones. You should always pay attention to the number of positive reviews versus negative reviews. Even the best moving companies in Columbus have one or two negative reviews. If you see a moving company that has a large number of negative reviews there is probably a good reason for it and they should probably be avoided.

Positive reviews are a great way to tell whether or not a company is worth using. The best thing you can do is find a few companies that you like and then look at the company’s reviews on multiple review sites. A moving company may have a 4 star rating on one site and a 2 star rating on another. Some sites just simply have better review filters than others. When we say review “filters” we are referring to the sites ability to distinguish a real customer review from a fictitious review. The facts are that some moving companies knowingly or unknowingly hire marketing companies that write false reviews for businesses to manipulate search results. Marketing companies are not the only ones that sometimes write false reviews. There are moving companies that will also create false reviews. Some moving companies will write positive reviews to try to hide or counter-balance negative reviews from customers.

Here are some ways you can tell if a reviewer is real or not:

1. How many reviews has the reviewer written? The more local reviews a reviewer has written, the more probable it is that the person is a real customer that has used the moving company. If the reviewer has only written one review and it is for the moving company you are considering hiring, you may want to consider looking at other reviews.
2. Have a lot of the reviewers for the moving company written reviews for a lot of the same companies? When marketing companies write reviews many of them will use the same accounts to review all of their clients in a city or even all across the United States. If you click on the reviewers on a moving company profile and you keep seeing the same companies on each reviewer’s review history, there is a high probability these reviews are fake.
3. Does the company have a large number of reviews and an almost perfect 5 star rating? The best moving companies will be able to keep a majority of their customers happy and acquire positive reviews from their customers. However, even the best moving companies get negative reviews. If a company has an extremely large amount of five star reviews and no negative reviews, there is a higher probability that some of those reviews may be false.

Using the three tips we mentioned above will help you decide for yourself who the best moving companies in Columbus may be. We wil continue to add to this article to help others in the future. If you have any questions regarding our moving company or moving companies in general, we will be more than happy to answer any and all questions you may have.